How to Fix Zenless Zone Zero Black Screen Issue (2024)

Zenless Zone Zero is a newly released action role-playing game developed and published by miHoYo.

Like Genshin Impact and Honkai Star Rai, Zenless Zone Zero (ZZZ) has become an instant hit among gamers.

Unfortunately, there are some errors and issues preventing millions of users from experiencing the game without any hassle.

Among those errors or problems is a black screen. A lot of ZZZ players took to social media platforms like Twitter, Facebook, and Reddit and reported that their screens suddenly turned black whenever they launched ZZZ on their Mobile and PC.

Also Read > Zenless Zone Zero (ZZZ) Crashing & Stuttering Issue Fix

The number of ZZZ players encountering the black screen issue has been increasing with every hour.

While you are here, you might be one of the infected players. If that’s the case, don’t worry because we wrote a guide explaining multiple ways to resolve the ZZZ black screen problem.

Without any further ado, let’s get started: 

Zenless Zone Zero Black Screen Solution (2024)

You may encounter the Zenless Zone Zero black screen error for several reasons. 

Some of the most common reasons include incompatible devices, an outdated version of the game, a down or under-maintenance server, and more. 

Irrespective of the reasons, you can fix it using the methods below. 

Check For Device Compatibility 

Zenless Zone Zero is a high-graphic game that does not run on a low-end PC or Mobile.  

To play ZZZ without any interruption, you must meet the game’s minimum requirements.

If your device does not fulfill the requirements, you are most likely to encounter crashing, stuttering, or black screen issues.  

To check the system requirements for Zenless Zone Zero, visit its official website. 

Make Sure to Have Enough Space 

To run all functions in the game, your device needs to have sufficient space in your storage, RAM, and CPU. 

Sometimes applications run in the background using the system resources and the game does not have sufficient RAM to run the game. 

As a result, players encounter issues like loading screen, black screen, game crash, and more. 

In that case, you can fix these problems by closing all the applications running in the background and freeing up the space by deleting unwanted files and videos. 

Update the Game 

If you are using the outdated version of the game, it could be the reason behind facing the black screen problem on ZZZ.

To add new features and fix bugs, the developers often release new updates and you need to install these updates to play the game without any problem. 

If you are playing the outdated version of the Zenless Zone Zero game, you can fix the black screen error by updating it to the latest version. 

Wait For Some Time 

Since the Zenless Zone Zero has just been launched globally, millions of players are trying to experience it on their preferred device.

Whenever a lot of players flock to any game at the same time, the server is unable to handle the load and shows errors.

In that case, you must wait for some time so the server adjusts the resources to handle the load. 

Check Your Internet Connection 

If you have a poor internet connection, you are most likely to face many errors and issues. Among those problems is a black screen.

Before you apply any method, make sure to check your internet connection speed. You can check it by performing a speed test online.

This will help you find the speed and stability of your internet connection. 

After checking, if you find any issues with your internet connection, switch to a better internet connection.

Contact Support 

If none of these methods works for you, the last thing you can do is contact Customer Support for expert assistance. 

That’s it, we hope this guide helped you fix the Zenless Zone Zero black screen issue.

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