Encountering technical issues and errors in the World of Warcraft is a common thing.
Players often encounter issues while playing WoW on their devices. The most common error that players encounter is “Error retrieving character list”.
If you play WoW for a long time, you are most likely to face the “WoW error retrieving character list” error at least once.
If you often encounter this WoW error and are looking for a fix then look no further as we got you covered.
Without any further ado, let’s get started:
WoW Error Retrieving Character List Error Fix (2024)
The error message “Error retrieving character list” in WoW appears when players try to load into the game.
Unfortunately, this error prevents players from logging into their account and choosing the character to start playing.
If you are encountering this annoying error message, apply the following methods to resolve it now:
Restart Your Device
Sometimes, simply closing and restarting the device resolves most of the technical issues and errors.
So, before you start troubleshooting the “WoW error retrieving character list” error, try restarting your device.
First, close the WoW game as we as all the programs running on your device.
After closing all programs, turn off your device and wait for some time.
Now, restart your device and launch WoW to check if the error is fixed.
Check Server Status
If restarting your device does not fix your problem, you should check the WoW server status and make sure it is up and running.
Sometimes, players are unable to load into the game and encounter issues because the game server is down or under maintenance.
In that case, you can visit the official page of the Blizzard Forum and check the current status of the server.
After checking, if you find any issues with the server, you have to wait and try again after some time.
Delete Cache Folder
Games and other programs store user’s data in the form of cache files and use them to provide a better user experience.
But sometimes these cache files get outdated or corrupted leading to numerous issues.
You may be encountering the “WoW error retrieving character list” error because of the corrupted cache files stored in the game folder.
To fix this error, you need to delete all the corrupted and outdated cache files.
To do so, open the File Explorer and navigate to the WoW folder.
Within the WoW installation folder, look for the Cache folder.
Once you find the cache folder, open it and delete all the files. Now, close the File Explorer and restart your device.
Reset User Interface
If deleting the cache files does not fix your problem, you should consider resetting the WoW user interface.
To reset the UI of the WoW game, use the following steps:
- First, close the WoW game.
- Now, open File Explorer and navigate to the WoW folder.
- Here, look for the WTF, Cache, and Interface folders.
- Now, select these three folders and move them to somewhere else.
- Once done, close the window and launch the WoW game.
- After launching, the game will create a fresh version of these two folders.
- This will resolve all the issues related to the game UI.
Repair the WoW Installation
If resting the UI does not fix the “WoW error retrieving character list” error, you should consider repairing the WoW installation.
To do that, use the following steps:
- Open the Battle.net Launcher.
- Go to the WoW tab.
- Here, click on Option and then select “Scan and Repair”.
- This will scan your game files, repair the corrupted files, and add missing installation files.
- The scanning process might take some time so you have to be patient and wait for the process to be completed.
- Once done, launch the game to check if the error persists.
That’s how you can fix the “WoW error retrieving character list” error.