Are you facing the Roblox internal server error 500? If your answer is YES then you are in the right place.
Roblox is a massively popular online gaming platform with millions of daily visitors. Unfortunately, its users had to encounter errors and issues while using its services on their Mobile, PC, and Consoles.
Among many errors is a Roblox Internal Server Error 500. According to complaints, players get this error whenever they try to load the game on its official site — Roblox.com.
The worst thing about this Roblox error is it prevents users from experiencing their favorite games smoothly.
The full error message reads, “Internal Server Error 500 | An unexpected error occurred”.
Since the number of users getting this error has increased manifold nowadays, we decided to write a troubleshooting guide explaining all possible fixes.
Without any further ado, let’s get started:
Contents
What Causes the Roblox Internal Server Error 500?
The internal server error might appear when there is an issue in the server and the server is facing downtime.
Apart from this, some other reasons also cause the internal server error 500 on Roblox. Some of the most common reasons are as follow:
- Bugs and Glitches
- Issues with your internet connection
- Corrupted cache files stored in your web browser
- Issues with the web browser you are using
How to Fix the Roblox Internal Server Error 500?
Here are some possible ways to resolve Roblox Internal Server Eror 500:
Check Server Status
As I mentioned above, one of the main reasons for encountering the internal server error 500 on Roblox is a server down or under maintenance server.
So, before you start troubleshooting this error 500, you should consider checking the Roblox server status.
To check the server status, open your web browser and visit the official Roblox status page. You can also check the Roblox server status on Downdetector.com.
After checking, if you find any issue with the server and the server is down, there is nothing you can do to fix this error.
All you can do is keep an eye on the server status and wait until the issues are fixed by the website developers.
Refresh the Page
Sometimes, simply refreshing the Roblox client fixes your problem.
This might be an easy method but it can resolve all the temporary bugs and glitches present on the web page or client.
So, refresh the web page and check if you can access the Roblox website smoothly or not.
Check Your Internet Connection
If there is no issue with the Roblox server then the next thing you can do is check your internet connection.
The best way to check your internet connection, do a speed test on websites like speedtest.net.
There are tons of other speed testers available on the internet that you can use to perform a speed test.
After testing, if you find any issues with your internet connection, you can fix it by rebooting the WIFI router.
If rebooting the router does not fix your internet-related issue, contact your Internet Service Provider (ISP) to resolve the issue.
Clear Browser’s Cache
Corrupted and outdated cache files may lead users to encounter technical issues and errors on Roblox.com.
You might be getting the Roblox internal server error 500 due to corrupted cache files stored in your web browser.
In that case, clearing the browser’s cache files will fix your problem.
To clear the cache files or data on Chrome Browser, use the following steps:
- First, open Chrome Browser and click on the Three Dots to open the menu.
- From the menu, select More Tools > Clear browning data…
- This will open a new window where select “Clear cached images and files”.
- Now, click Clear Data and all the cache files will be deleted.
- That’s it.
Use Different Web Browser
The web browser you are using to access the Roblox website may have issues.
In that case, you should consider using a different web browser.
There are so many web browsers available on the web that you can use to access the Roblox website to play games online.
Contact Support
If none of these methods works for you then the last thing you can do is contact Customer Support for further assistance.
That’s how you can fix the Roblox internal server error 500.