Path Of Exile 2 (POE 2) is a newly released action role-play game developed and published by Grinding Gear Games.
Ever since the POE 2 was launched, players have been encountering a strange error that says “An unexpected disconnection occurred”.
According to complaints, this error message appears when players are trying to log into the game.
This error creates frustration among the players as it prevents them from experiencing the sequel to Path of Exile.
If you are also getting the same error while playing Path Of Exile 2 then this guide is for you.
Without any further ado, let’s get started:
POE 2 An Unexpected Disconnection Occurred Error Solutions
Here are some troubleshooting methods to resolve the POE 2 An unexpected disconnection occurred error.
Check Your Internet Connection
As you can see the error message itself explains that this is happening because the game is disconnected from the server.
This might be happening because of the poor internet connection. So, you can start troubleshooting the POE 2 An unexpected disconnection occurred error by checking your internet connection.
To check your internet connection, watch videos on YouTube and check if it is buffering.
You can also use the Internet Speed Testers to find the speed and stability of your internet connection.
There are tons of different speed testers available on ith internet. You can use any of these testers to check your internet connection.
After checking if you find any issues with your internet connection then you can fix it by rebooting your WIFI router.
This includes turning off the WIFI router and unplugging all the cables that are connected to it.
Now, leave the router as it is for a few minutes and connect all the cables correctly.
Once done, boot the WIFI router and check if the problem is fixed.
Change DNS Server
Sometimes, DNS Servers provided by the ISP are slow and lead to internet-related issues.
If rebooting the router does not fix the problem, you should consider changing your device’s DNS server.
To do so, use the steps mentioned below:
- Click on the Windows Search Bar and search for the Network and Sharing Center.
- This will open the network settings where double-click on your Internet Connection.
- This will open a pop-up window where find the “Internet Protocol Version 4” and double-click on it.
- On the next window, select Properties.
- Under the properties window, check the “Use the following DNS Server Addresses” option.
- After that, set the Preferred DNS as 8.8.8.8 and Alternate DNS as 8.8.4.4.
- Click OK to save the change.
- That’s it, now restart your device to apply the changes.
Check Server Status
Since Path Of Axile 2 has just been released, lots of players are trying to play this at the same time.
This increases the load on the server and leads to becoming overloaded.
This overloaded server prevents players from joining the game and shows an error message.
If changing the DNS server does not fix your problem, you should consider checking the POE 2 server status.
To do so, visit the official status page of the Path Of Exile 2 and check the current status of the server.
Here you will find all the information related to the game server.
If you find any issues with the server then you have to wait and try again after some time.
Wait Out For Some Time
On social media, the developers acknowledged that they are making some last-minute changes in the game which is why players are unable to play the game and encounter errors.
So, if you have tried everything mentioned in this guide but are still encountering the same error then you should wait until the game server gets back to running.
That’s how you can fix the POE 2 An unexpected disconnection occurred error.