The much-awaited Helldrivers 2 game has finally been released and players rushed to play it on their respective devices.
Since it has just been launched, many still don’t know how to use its features like Quickplay.
A lot of users took to social media and complained that they were unable to use the Quickplay feature in Helldivers 2 as it was not working for them.
For the unversed, Helldivers 2 features multiplayer mode only, which means you need to play it with a team of four players.
To help players quickly access the game, Helldrivers 2 provides a feature called Quickplay.
This feature allows players to quickly match with other players and start playing the game.
According to players, whenever they try to team up with friends in Helldivers 2, they get an error “Failed to join game lobby.”
If you are encountering the same problem and are unable to use the Quickplay feature in Helldrivers 2, don’t worry because we got you covered.
Without any further ado, let’s get started:
Helldrivers Quickplay Not Working Solutions
Here are some troubleshooting methods to help you fix the Helldrivers Quickplay not working problem:
Disable Crossply Option
On Helldrivers 2’s official Discord server, some players mentioned that they managed to fix the Helldrivers Quickplay not working problem by simply disabling the Crossplay option.
If you don’t know how to disable the Crossplay option in Helldriver 2 then follow the steps written below:
- First, press the Pause button on your keyboard or controller to open the pause menu.
- On the Pause Menu, select the Options tab.
- Under this tab, look for the Gameplay section.
- Once you locate the Crossplay option, toggle the setting to Off.
Image by Dot Esports
- Once done, apply the change and exit the menu.
- That’s it.
After disabling the crossplay option in the game, you will be able to use the Quickplay feature.
If you are still encountering the same problem then you should apply the methods mentioned below.
Check Your Internet Connection
You may be encountering this problem and cannot join the game because of the poor internet connection.
To play Helldivers 2 smoothly, you must have a fast and stable internet connection.
If you are facing issues while loading into the game then you should check your internet connection.
The best way to check internet connection speed and stability is by performing a speed test.
Use any internet speed tester to check your internet connection.
If you are getting a poor internet connection then you can fix it by rebooting your WIFI router.
You can also consider switching to a wired connection as it provides a fast and stable internet connection.
Check Server Status
Server Down or under maintenance also prevents players from loading into the game.
If there is no issue with your internet connection then you should check the Helldrivers 2 server status.
To check the current status of the server, you can use the online tools like Downdetector.
This tool will show you the Helldrivers 2 server status based on the reports submitted by other players.
If lots of players have reported the server problem then you have to wait until the Helldrivers server is back running.
Verify Game Files
Improper installation and missing game files may also cause issues and errors.
If you are still encountering the Helldrivers Quickplay not working problem then you should verify the game files.
To verify the game files on Steam use the steps mentioned below:
- Open the Steam Client.
- Then go to the Library.
- Here, find the Helldrivers 2 game and right-click on it.
- From the appearing menu, select “Properties”.
- Under properties select the “Installed Games” tab.
- Here, click on the “Verify integrity of game files” option.
- Now, wait for the process to be completed and launch the game to check if the problem is fixed.
- That’s it.
Contact Support
Lastly, contact the Helldrivers 2 Support and report your problem.
The support team will respond to your request and help you fix your problem by providing instructions.
That’s how you can fix the Helldrivers Quickplay not working problem.