Roblox is undoubtedly one of the most popular gaming platforms across the world. Unfortunately, it is not free from errors, bugs, and glitches.
Roblox players often encounter issues and errors while using it on their Mobile, Windows, and other devices.
One such error is ‘An unknown error occurred in Roblox Settings’. Unlike other errors and issues, it prevents users from playing games on Roblox.
For the unversed, this error message appears when players attempt to log in to their accounts.
If you too are encountering the same error and are looking for a fix then look no further as we got you covered.
Without any further ado, let’s get started:
How to Fix An Unknown Error Occurred in Roblox Settings
Here are some troubleshooting methods that you can try to fix the ”An unknown error occurred” error in Roblox.
Check Your Internet Connection
Most of the time, players encounter the ”An unknown error occurred” error on Roblox because of the poor internet connection.
So, you can begin troubleshooting this error by checking your internet connection.
The best way to check an internet connection is by performing a speed test.
So, use any internet speed tester you want and check your internet connection.
This will show you the speed and stability of your internet connection.
After checking if you find any issue with your internet connection, you can fix it by turning on and off the mobile data or rebooting the WIFI router.
You can also consider switching to another network. If you are on mobile data switch to a WIFI network or if you are on a WIFI network switch to mobile data.
Reopen the Roblox App
Sometimes, closing and reopening the app resolves your problem.
This will resolve all minor issues and errors. If you are using the Roblox app, you should try closing and reopening the app.
If you are on a web browser try refreshing the web page.
Check Roblox Server Status
If the server is down or under maintenance, you may encounter various technical issues and errors.
If restarting the Roblox app or refreshing the web page does not fix the error, consider checking the server status.
To do so, visit the official Roblox status page and check the current status of the server.
If the server is down or facing any issues, there is nothing you can do to fix it.
All you need to do is keep an eye on the server status and wait until the issues are fixed.
Clear Cache
To provide a better user experience applications and web browsers will store user data in the form of cache files and then use them when required.
Unfortunately, these cache files will get outdated after some time, or the app stores corrupted data in it.
These corrupted and outdated cache files will start causing the issue.
In that case, clearing the cache files will resolve your problem.
To do so, use the following steps:
On Android
- Open Settings.
- Go to Apps > Manage Apps.
- Select Roblox and go to Storage.
- Here tap Clear Cache.
- That’s it.
On iOS
- Open Settings.
- Go to General > iPhone Storage.
- Select Roblox.
- Tap Offload App.
- Then “Reinstall App”.
- That’s it.
On Chrome Browser
- Click on the Three Dots.
- Select More Tools > Clear browsing data…
- Select “Clear cached images and files”.
- Click Clear Data.
- That’s it.
Contact Support
If none of these methods works for you, the last thing you can do is contact Customer Support for further assistance.
That’s how you can fix the ”An unknown error occurred” in Roblox settings.